VolkswagenOwnersClub.com (The Club, we) recognises that your privacy is very important to you and that it is your right to control your personal information. The Club respects your privacy and is committed to protect the personal information that you share with us. This document explains the following:
• What Information Is Collected
• How We Use Information Collected
• Data Security
• Third Parties
• Children and Privacy
Registration and use information –When you register to use our services by establishing an account, we will collect Personally Identifiable Information as necessary to offer and fulfil the services you request. Personally Identifiable Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, gender, personal interests, car model and year and other information when needed to provide a service you requested. The amount and type of information collected varies depending on the type of membership.
We keep logs on our server, which contain information about IP addresses and browsers used. These logs are held for security purposes and IP addresses are tracked to prevent security breach incidents.These logs are not shared with any third parties and are removed after a 30 day period. Data backups are stored to allow for easy site restoration in case of any data loss due to hard failure or other unforeseen circumstances. All data is stored within European data centres.
All third-party images are linked via proxy, which stores images within our server for up to 14 days. If the image is requested to be viewed again, the server re-caches images for a further 14-day period. This is to ensure that our HTTPS serves the images locally.
All files from our CDN come from our central repository on the same server and are not hosted on a third party server.
The Club only contacts members who have provided clear, explicit consent for marketing purposes through e-mail. We are fully committed to ensuring the rights and obligations set out in the GDPR 2015 are respected. Therefore, if you change your mind and do not wish to continue receiving information via e-mail there is an “opt-out” option at the end of all messages.
The Club stores your information on secure, firewall-protected servers that are located in secure European facilities. These technology and security features, as well as strict internal guidelines, are designed to safeguard the privacy of your personal information from unauthorised access or improper use. Access to your personal information is only granted to club staff who require such access. Backups are run to reduce the risk of loss of information, and our Internet servers are housed in secure facilities. We have security measures in place to protect our customer database and access to this database is restricted internally.
While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.
ebay API: The Club uses the eBay API (Application Programming Interface), to communicate directly with the eBay database in XML format and provide a custom interface, functionality and specialized operations not otherwise afforded by the eBay interface. Learn more about the ebay API here.
Our websites do not target and are not intended to attract children under the age of 13. The club does not knowingly solicit personal information from children under the age of 13 or send them requests for personal information.