VolkswagenOwnersClub.com (The Club, we) recognises that your privacy is very important to you and that it is your right to control your personal information. The Club respects your privacy and is committed to protect the personal information that you share with us. This document explains the following:
• What Information Is Collected
• How We Use Information Collected
• Data Security
• Third Parties
• Children and Privacy
Registration and use information –When you register to use our services by establishing an account, we will collect Personally Identifiable Information as necessary to offer and fulfil the services you request. Personally Identifiable Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, gender, personal interests, car model and year and other information when needed to provide a service you requested. The amount and type of information collected varies depending on the type of membership.
We keep logs on our server, which contain information about IP addresses and browsers used. These logs are held for security purposes and IP addresses are tracked to prevent security breach incidents.These logs are not shared with any third parties and are removed after a 30 day period. Data backups are stored to allow for easy site restoration in case of any data loss due to hard failure or other unforeseen circumstances. All data is stored within European data centres.
All third-party images are linked via proxy, which stores images within our server for up to 14 days. If the image is requested to be viewed again, the server re-caches images for a further 14-day period. This is to ensure that our HTTPS serves the images locally.
All files from our CDN come from our central repository on the same server and are not hosted on a third party server.
The Club only contacts members who have provided clear, explicit consent for marketing purposes through e-mail. We are fully committed to ensuring the rights and obligations set out in the GDPR 2015 are respected. Therefore, if you change your mind and do not wish to continue receiving information via e-mail there is an “opt-out” option at the end of all messages.
The Club stores your information on secure, firewall-protected servers that are located in secure European facilities. These technology and security features, as well as strict internal guidelines, are designed to safeguard the privacy of your personal information from unauthorised access or improper use. Access to your personal information is only granted to club staff who require such access. Backups are run to reduce the risk of loss of information, and our Internet servers are housed in secure facilities. We have security measures in place to protect our customer database and access to this database is restricted internally.
While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.
ebay API: The Club uses the eBay API (Application Programming Interface), to communicate directly with the eBay database in XML format and provide a custom interface, functionality and specialized operations not otherwise afforded by the eBay interface. Learn more about the ebay API here.
Our websites do not target and are not intended to attract children under the age of 13. The club does not knowingly solicit personal information from children under the age of 13 or send them requests for personal information.
When you log into our website, we may share information that we collect from you, such as your email (in hashed, pseudonymous form), IP address, or information about your browser or operating system, with our partner LiveRamp. LiveRamp uses this information to create an online identification code for the purpose of recognizing you on your device. This code does not contain any of your identifiable personal data and cannot be used to re-identify you. We place this code in our cookie and allow it to be used for online and cross-channel advertising. It may be shared with our advertising partners and other third party advertising companies globally for the purpose of enabling interest-based content or targeted advertising throughout your online experience (e.g. web, email, connected devices, and in-app, etc). These third parties may in turn use this code to link demographic or interest-based information you have provided in your interactions with them. You have the right to express a choice regarding our sharing of this data with LiveRamp for the above purposes, of the creation of this code, or of our sharing of the code with our advertising partners. When you use our website, we share information that we may collect from you, such as your email (in hashed, de-identified form), IP address or information about your browser or operating system, with our partner, LiveRamp Inc and its group companies (‘LiveRamp’). LiveRamp may drop a cookie on your browser or directly in our emails and match your shared information to their on- and offline marketing databases and those of its advertising partners to create a link between your browser and information in those other databases. Similarly, when you use our mobile apps, we may also share hashed and de-identified email addresses, mobile device ID, location data, and advertising identifiers with LiveRamp, which uses that information to create a link between your mobile device and its databases. This link may be shared by our partners globally for the purpose of enabling interest-based content or advertising throughout your online experience (e.g. cross device, web, email and in app etc.) by third parties unaffiliated with our website. These third parties may in turn link further demographic or interest-based information to your browser. You have the right to exercise your rights under GDPR including opting out of LiveRamp’s Cookie or Mobile Identifiers and can easily do so by clicking on this link: https://your-rights.liveramp.uk/home
With consent, we use data to: – analyse user cohorts and behaviours across our website; we build aggregated audiences around key attributes and behaviours. – facilitate targeted advertising on sites represented by SN&CK Media Limited to provide relevant advertisements to you and to make effective use of advertising inventory.We facilitate the above functions by using advertising technology providers: